Shipping policy
Shipping Policy
Last updated: 07/30/2026
Thank you for shopping with Hippies & Ravens!
Here is everything you need to know about our shipping options, processing times, and delivery procedures.
1. Processing & Handling Times
Standard / In-Stock Orders: Orders are processed within [1–3 business days].
Custom & Made-to-Order Items: Custom prints, apparel, or handmade goods take [3–7 business days] to create before shipment.
Operating Hours: Orders are processed Monday through Friday, excluding public holidays.
If we experience a high volume of orders, processing may take slightly longer. You will receive an automated email notification as soon as your order ships.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order are calculated and displayed at checkout based on package weight and destination.
Please note: Transit times are estimates provided by the carrier and are not guaranteed.
Shipping OptionEstimated Transit TimeCost
Standard Shipping (USPS / Carrier)3–5 business days $3.99 / **Free on orders over 25**
Expedited Shipping1–3 business days $9.99
International Shipping7–21 business daysCalculated at checkout
3. Order Tracking
Once your shipping label is created, you will receive an email with your tracking number. Please allow 24–48 hours for tracking updates to register on the carrier’s system after receiving your notification.
4. Address Corrections & Delivery Errors
Please double-check your shipping address before finalizing your order.
Changes: If you notice an error in your address, email us immediately at [your-email@example.com]. Once an order has been handed over to the postal carrier, we cannot alter the address.
Returned Packages: If a package is returned to us due to an incorrect address entered by the buyer, the buyer will be responsible for re-shipping costs.
5. Lost, Damaged, or Stolen Packages
Damaged Items: If your order arrives damaged, please keep all packaging materials and damaged items. Take clear photos and contact us within 7 days of delivery at [your-email@example.com] so we can help resolve the issue.
Missing / Stolen Packages: If your tracking status shows "Delivered" but you cannot locate your package, please check around your delivery area, ask household members or neighbors, and contact your local post office. If it remains missing after 48 hours, reach out to us and we can help guide you through a carrier investigation.
6. International Customs, Duties, and Taxes
Hippies & Ravens is not responsible for any customs duties, import tariffs, or taxes applied by your destination country. All fees imposed during or after shipping are the responsibility of the customer.
Contact Us
If you have any questions about your order or this policy, reach out to us at:
Email: hippiesandravens@gmail.com
Contact Form: [Link to your store contact page]